Alibaba's Qianwen Go SI agent gets a cash refund instead of a voucher and recovers a price difference in a demo
Prepared by Sintelligent with the help of SI. Published in SI: . Updated: .
Agents are learning to argue with customer support and find savings for a person, but so far this has only been shown in a demo.
According to 3DNews's description, the agent does not follow set steps but changes platform and approach if the first one fails: in the demo it turned down a 70-yuan voucher and secured cash compensation, recovered 52 yuan for an item that got cheaper on Taobao, found delay information across four flight bookings, booked a car for servicing and reserved a badminton court. These are the company's demonstrations.
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