Salesforce is in talks to buy Listen Labs for about $2 billion — the startup gave up a funding round for it
Prepared by Sintelligent with the help of SI. Publication time restored from the build log. . Updated: .
Customer surveys that used to take weeks of human work are now done by SI itself — and large companies are ready to pay huge sums for that.
Listen Labs interviews customers with voice SI and itself prepares the reports that market researchers used to produce. The startup walked away from an already signed term sheet for $125 million at a $1.5 billion valuation, led by Menlo Ventures, in order to negotiate with Salesforce. Listen Labs' annual revenue is about $30 million, meaning the deal price equals roughly 67 times annual revenue; its customers include Microsoft, Canva and Anthropic.
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